It all started when an experienced corporate hotelier joined a growing independent hotel. Tasked with delivering a profitable business as you might expect, she found she found herself faced with an impossible set of choices:
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Continue using a front desk technology provider that crippled profit margins by taking a substantial commission on every sale
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Invest in an expensive system that was over-engineered for the demands of her hotel
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Settle for a basic system that didn’t give her the management reports she needed to free up her time to run the hotel as efficiently and effectively as she wanted
Cue Desktop Enterprises – a software development company owned by former IBM software engineer, Mick O’Connor. Recognising Lizzie’s situation, Mick and his team designed and built a software system from scratch to meet the needs of independent hoteliers, like Lizzie; honing and refining it along the way to ensure the utmost flexibility an intuitive user experience and ultimately the ideal system for independents.
WITH ONE CRITICAL DIFFERENCE – A COMPETITIVE PRICING STRUCTURE.
And so Reservation Station was born, with thanks to Lizzie from Hilden Lodge, Cheltenham.
“Reservation Station has all the functionality of other leading front desk software vendors and more, but with a pricing model that enables hotels and guest houses like ours to compete much more effectively.” Lizzie Lloyd, Hotel Manager, Hilden Lodge, Cheltenham
